Uber Statistics 2024: Unveiling the Uber’s User Base

uber stats
  • Ankit Patel Ankit Patel
  • May 09, 2022
  • 5 min read

Uber. The name synonymous with on-demand rides, has revolutionized urban mobility. Since its 2009 launch, it’s become the undisputed leader in the rideshare industry worldwide.

In just 16 months, the Uber app shattered records, reaching a staggering $1 billion in annualized gross bookings. Today, Uber’s reach extends far and wide, operating in over 10,000 cities across 70 countries. This massive network connects a staggering 149 million users with a dedicated driver force of 7.1 million.

The sheer volume of transactions is equally impressive. In 2023 alone, Uber processed $68.9 billion in gross bookings from its core ridesharing business, followed by a robust $18.67 billion in Q1 of 2024.

But Uber’s story extends beyond these numbers. As we delve deeper, we’ll uncover the latest trends, user statistics, and how many people ride with Uber.

So, without much ado; let’s begin.

◉ Key Uber Statistics

  • 149 million monthly active users leverage the Uber platform globally.
  • Roughly 865 million people likely used Uber for at least one ride in 2024.
  • Uber maintains a commanding 76% market share in the US ridesharing market.
  • In 2023, Uber processed a staggering $68.9 billion in gross bookings for its core ridesharing business alone.
  • The first quarter of 2024 witnessed a robust $18.67 billion in gross bookings.
  • Over 70 countries and more than 10,000 cities have access to Uber’s services.
  • Employees: More than 30,000.
  • Driver network: 7.1 million active drivers globally.

◉ Reasons for Popularity of Uber

With a global market value of $125.48 billion (as of December 2023) and a booming user base of 149 million monthly active users as of March 2024, Uber continues to be a dominant force in the transportation industry.

Here’s a breakdown of the reasons behind Uber’s popularity:

  • On-Demand Rides: The ability to hail a ride instantly through the user-friendly app revolutionized how people get around. No more flagging down cabs or waiting at taxi ranks.
  • 24/7 Availability: Uber operates around the clock, providing a reliable transportation option regardless of the time of day or night.
  • Transparent Pricing: Riders see fare estimates upfront, eliminating the uncertainty associated with traditional taxis.
  • Multiple Service Options: From budget-friendly options to luxury rides, Uber caters to different preferences and budgets. Users can also choose carpooling options like UberPool to share rides and save money.
  • Cashless Transactions: Leave your wallet at home. Uber allows for cashless payments through the app, offering a convenient and secure way to pay for rides.

◉ Uber Statistics and Numbers for 2024

Market Share

Globally, Uber has around 25% of the ride-hailing and taxi market share. Its closest competitor, Lyft, sits at around 8%.

In March 2024, Uber holds a commanding 76% market share in the US ride-hailing market, solidifying its leading position.

uber US market

Image source: backlinko.com

The figure above makes it crystal clear that the ride-hailing giant has gone on to build a prominent position in the United States.

Global Penetration – Number of Users

In Q1 2024, Uber boasted an impressive 149 million monthly active platform consumers. That’s a significant jump of 14.62% a year ago (Q1 2023), indicating a steady rise in their user base.

Have a look at the graph below to understand this better.

uber monthly users

Image source: backlinko.com

The image above depicts the gradual decrease in the number of active users per month for Uber during the year 2020.

However, if we go by the CAGR from Q4 2016 to Q4 2020, the monthly active user base has grown in fact at a consistent level of around 48.74%.

Gross Mobility Bookings

When I use the terminology ‘mobility segment’, I mean that it is a service that helps riders connect seamlessly with ‘mobility drivers’. In short, it refers to the ride-hailing part.

Uber did indeed process $18.67 billion in gross mobility bookings during the first quarter of 2024.

See the below graph to comprehend this better.

uber gross bookings

Image source: backlinko.com

As you observe this graph above, I am sure you may be wondering what has been the factor responsible for the decline in mobility during Q4 2020. Well, it was the pandemic that was especially accountable for this.

Trips Completed Per Quarter

Uber did complete a staggering 2.57 billion trips in Q1 2024, which translates to roughly 28 million trips per day on average.

This impressive number reflects a 21% year-over-year growth, showcasing continued user demand for their ride-hailing services.

uber trips

Image source: backlinko.com

Uber US User Base

Uber’s user base in the US is on the rise.

With 44.1 million users in 2024 compared to 41.1 million in 2023, they’ve seen a growth of about 3 million users. This indicates a continued strong presence of Uber in the US market.

uber US users

Image source: backlinko.com

Market Share across Different US Cities for Uber

As stated earlier, Uber has a 68% share in the US ride-sharing market. Talking about the cities there, it has the highest market share in Houston, Texas, and the lowest in Phoenix and Detroit.

Look below to observe the top 15 cities in the US, founded on the rank in the Uber market share.

  1. Houston
  2. Washington DC
  3. Miami
  4. New Your
  5. Chicago
  6. Boston
  7. Dallas-For Worth
  8. Philadelphia
  9. Minneapolis-St. Paul
  10. San Francisco
  11. Atlanta
  12. Seattle
  13. Log Angeles
  14. Detroit
  15. Phoenix

Looking at these stats, I am sure you can understand Uber is indeed a ride-hailing giant who despite, witnessing a decline in user base has observed its rise too.

It has been instrumental in encouraging new businesses to embark on taxi app development to build solutions similar to this ride-sharing mogul.

◉ Key Takeaway

Uber has driven itself towards making rides easy to avail, apart from assisting drivers in getting a large array of driving opportunities. Additionally, it has also supported the ride-sharing industry, in particular, to make it big in the world of transportation. Finally, it has encouraged new kids on the block, who are starting new in this world of ride-sharing to build similar solutions. This has given them the necessary source of inspiration to embrace new methods of taxi app development to take their business to the next level. Particularly, it has ensured they adopt solutions such as the Uber clone app.

Here’s all that you know about this solution in the lines below.

◉ Uber Clone – Introduction and Reasons for Popularity

As discussed above, Uber has been instrumental in encouraging new ride-sharing businesses to build solutions similar to the above for driving their taxi business ahead successfully. This has been a source of encouragement for them to include the Uber clone app in their operations.

The customizable nature of the solution allows it to possess elements making it easy for the ride-sharing business to update the app based on their future requirements. Simultaneously, as the app is responsive, it is easy to run across different platforms, like iOS, Android, and the Web. Also, since they are ready-made, businesses save on costs and time.

Riders can avail quick riders, the industry can gain clarity on the progress they make, and drivers earn a good amount of money. All this and much more, thanks to Uber.

◉ Summing up

Uber’s statistics paint a clear picture: it’s a transportation and delivery powerhouse. From convenient rides to on-demand food delivery, Uber has transformed how people navigate their daily lives. With its strong foundation and continuous innovation, Uber is well-positioned to maintain its influence in the transportation sector. With its massive user base and consistent growth, the company remains a leader in the ride-hailing and delivery industries.

About: Ankit Patel

Ankit Patel is a Sales/Marketing Manager at XongoLab Technologies LLP and PeppyOcean, A leading mobile app development companies. As a hobby, He loves to write articles about technology, marketing, business, web, and mobile. His articles featured on Datafloq, JaxEnter, TechTarget, eLearninggAdobe, DesignWebKit, InstantShift and many more.

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